Returns & Exchanges

At Urapra, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our beauty support team with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.